Shipping policy
Where We Ship
TinyPawHub is operated from Halifax, Nova Scotia, Canada. Orders are fulfilled and shipped from within the United States through our third-party fulfillment partner. We currently ship to US addresses only. All prices are listed in USD. As orders ship domestically within the US, no import duties or customs fees apply.
Processing Time
Orders are processed within 3–5 business days (Monday – Friday). Orders are not shipped or delivered on weekends or public holidays.
Shipping Rates & Delivery Estimates
| Order Total | Rate | Estimated Delivery |
|---|---|---|
| Under $59.00 | $8.00 flat rate | 7–10 business days |
| $59.00 and above | Free | 7–10 business days |
Delivery times are estimates and may vary due to carrier delays or other factors outside our control.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. Tracking updates may take 2–3 business days to appear after shipment.
Questions?
Contact us at support@tinypawhub.com — we respond within 1 business day, Monday – Friday, 9:00 AM – 5:00 PM EST.