Contact

Business Details

  • Trade Name: TinyPawHub
  • Legal / Registered Operating Address: 24 Glen Eagle Way, Halifax, NS, B3N 3J1, Canada
  • Customer Support Phone: +1 (825) 883-3588
  • Customer Support Email: support@tinypawhub.com
  • Business Type: Independent Online Pet Supplies Retailer (E-Commerce)

Customer Support Hours

  • Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
  • Response Time: We strive to respond to all inquiries via email or phone within 1 business day.

About Our Business & Fulfillment Model

  • Operating Entity: TinyPawHub is owned and operated by an individual merchant based in Nova Scotia, Canada, dedicated to serving customers across the United States.
  • Fulfillment & Warehousing: We partner with verified fulfillment centers in the United States. Orders are shipped directly from these US-based warehouses to ensure fast and reliable delivery.
  • Important Notice Regarding Returns: Our Canadian address is our registered administrative office. Please do not send unsolicited mail or unauthorized returns to this physical address. If you need to initiate a return or exchange, please contact our support team at support@tinypawhub.com first to receive a Return Merchandise Authorization (RMA) and the correct US warehouse return address.

Get in Touch with Us

We’re here to help with any questions, concerns, or feedback you may have. Please fill out the form below, and our customer service team will get back to you as soon as possible.