Contact information
Business Details
- Trade Name: TinyPawHub
- Legal / Registered Operating Address: 24 Glen Eagle Way, Halifax, NS, B3N 3J1, Canada
- Customer Support Phone: +1 (825) 883-3588
- Customer Support Email: support@tinypawhub.com
- Business Type: Independent Online Pet Supplies Retailer (E-Commerce)
Customer Support Hours
- Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
- Response Time: We strive to respond to all inquiries via email or phone within 1 business day.
About Our Business & Fulfillment Model
- Operating Entity: TinyPawHub is owned and operated by an individual merchant based in Nova Scotia, Canada, dedicated to serving customers across the United States.
- Fulfillment & Warehousing: We partner with verified fulfillment centers in the United States. Orders are shipped directly from these US-based warehouses to ensure fast and reliable delivery.
- Important Notice Regarding Returns: Our Canadian address is our registered administrative office. Please do not send unsolicited mail or unauthorized returns to this physical address. If you need to initiate a return or exchange, please contact our support team at support@tinypawhub.com first to receive a Return Merchandise Authorization (RMA) and the correct US warehouse return address.